Risk Analytics Supervisor

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Date: 14 Sept 2026

Location: SA

Company: Zakat, Tax and Customs Authority

Purpose of Job

Jobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives. Jobholders oversee the implementation of operational plans and the provision of significant improvements to set policies, procedures, standards and reports. Their main operational role includes managing integration with other ZATCA’s systems, directing the resolution of SAS issues guiding the development of needed architecture documentations and monitoring architectures activities to recommend needed modification and improvement actions.

Job Resposiblites

Job Details

Reporting  

•    Prepare periodical reports for both internal ZATCA units and external governmental entities to communicate risk evaluation
•    Develop customized reports highlighting potentially risky taxpayers, passengers, importers, exporters, brokers, etc. and communicate findings with internal stakeholders
•    Develop and share reports with relevant stakeholders to detect risk behaviour of taxpayers, passengers, importers, exporters and brokers

Monitoring  

•    Develop reports and insights dashboards to facilitate future oversight and follow-up
•    Study risk and compliance to related KPIs and suggest accordingly additional metrics to secure effective support in risk performance assessment
•    Evaluate risk assessment approaches and techniques to secure effective evaluation of detected risks and minimize risk facing through recommending control measures
•    Develop appropriate KPIs to support the detection of discrepancies
•    Facilitate risk detection providing needed support, reports and help to related risk teams
•    Follow-up on customer compliance performance assessing reports and interactive dashboard to recommend improvement actions when needed
•    Conduct assessment on developed systems and models’ performance to ensure achievement of risk targets and safeguard continuous update to reflect changes in the business and regulatory environment
•    Collect and integrate recipients’ feedback, mathematical and statistical techniques to ensure continuous enhancement and improvement of risk reports

Organization and Operations  

•    Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
•    Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
•    Escalate complex problems to the relevant person to ensure cases/issues are closed properly
•    Perform other duties as requested

People Management  

•    Train junior staff on the different job activities to ensure transfer of know-how, when applicable
•    Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
•    Support junior staff or direct reports in order to execute their duties according to set policies and processes

Communication and Contacs

Education

•  Bachelor’s degree in Computer Science, Statistics, Mathematics, Computer Engineering, or equivalent is required
•  Master’s degree in Computer Science, Statistics, Mathematics, Computer Engineering, or equivalent is preferred

Experience

A minimum of 5 years of relevant experience

Competencies

Policy Making - Proficient
Data Analytics - Advanced
Collaboration and Communication - Developing
Fact Based Recommendations - Proficient
Professionalism - Proficient
Results Oriented - Proficient
Corporate Governance and Compliance - Proficient
Risk Assessment and Management - Advanced
Customer Focus - Proficient
Enablement of Change and Innovation - Developing