Customs Studies Senior Specialist

Date: 14 May 2026

Location: Riyadh, SA

Company: Zakat, Tax and Customs Authority

Purpose of Job

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.
They undertake operational activities including preparing simple studies to Committees related to fines and customs assessment imposed by ZATCA, and ensuring data in files are complete.

Job Responsibilities

Customs Cases Technical and Accounting Studies Development    

•    Request required documents/ data from relevant stakeholders within specified period to prepare and study case files
•    Prepare case files and ensure data entered are complete and error free to guarantee in-depth revision of file
•    Correct errors of data entered into the case files based on information available (including the number of items disputed and physical errors)
•    Study accurately and objectively case files arising out of fines imposed by ZATCA on plaintiff highlighting reasons behind imposition of fines and provide Committees with studies in a timely manner
•    Study accurately and objectively case files arising out of customs assessment imposed by ZATCA on plaintiff highlighting reasons behind imposition of due tax ratio from an accounting standpoint and provide Committees with studies in a timely manner
•    Prepare accurate studies for consultation requests made by members of Appeals Committees during deliberation
•    Develop customs accounting opinion on tax laws and regulation subjects 
•    Develop accurate and timely periodical and customized reports for Section and submit to management
•    Document and update the section’s information and data periodically in its relevant database
•    Report issues to management and develop action plans providing recommendations for effective resolution/ improvement

Organization and Operations    

•    Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
•    Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
•    Escalate complex problems to the relevant person to ensure cases/issues are closed properly
•    Perform other duties as requested

People Management    

•    Train junior staff on the different job activities to ensure transfer of know-how, when applicable
•    Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
•    Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details

Communication and Contacs

Education

Bachelor’s degree in Law, or equivalent is required 

Experience

A minimum of 2 years of relevant experience 

Competencies

Collaboration and Communication - Developing
Professionalism - Developing
Research Methodologies and Principles - Proficient
Project Management - Developing
Accounting Standards and Practices - Developing
Results Oriented - Developing
Customer Focus - Developing
Knowledge of Rules and Regulations and Taxation and Customs - Developing
Enablement of Change and Innovation - Developing