Data Insights Senior Specialist

Purpose of Job

Jobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives. Jobholders might act as internal consultants and facilitators through providing guidance to deliver and perform operational activities. Their main operational role includes providing expert recommendations on ZATCA data-driven insights framework and guidelines based on the results of data-driven insights, modelling and decision support tools. Review internal and external data assets, recommend additional data sources if needed, and provide necessary recommendations to enhance the quality of the decision support tools developed in alignment with ZATCA key stakeholders and top management. Support in producing data driven insights, and in designing and finalizing executive reports, visualizations and decision support tools. Provide recommendations to ZATCA management for identifying and quantifying strategic business drivers and review the developed hypothesis-driven approaches in order to provide adequate insights on the drivers affecting the relevant functions. Review current state of data-driven reports and provide recommendations to the development/ update of the set of insights, tools and reports to support stakeholders in decision-making.

Job Responsibilities

Data Insights    

•    Contribute to the growth of a leading insight and advisory unit, proactively defining data-driven use cases to support ZATCA’s strategic pillars
•    Participate in the scoping of data requests and develop methodologies to solve strategic problems through data 
•    Dissect complex problems, adopt hypothesis-driven approaches, conduct pragmatic data-driven analyses, and synthesize findings
•    Reactively respond to stakeholder requests, by preparing short pieces of analysis or reports
•    Take responsibility for identifying information sources, gathering data, generating insights, and present findings in the most suitable format
•    Digest and prepare large datasets for analysis 
•    Use data analysis techniques and business sense to develop data-driven, insight and advisory reports, to support senior stakeholders in decision making 
•    Leverage analytical software to develop impactful tools or models and create long-lasting effect on ZATCA’s key internal and external stakeholders
•    Clearly communicate your findings, both internally and externally, to ensure strong engagement and outcome
•    Act as a point of contact for other departments and provide on-going support to deliver on ZATCA’s strategic objectives
•    Organize and run organization-wide awareness sessions, elaborating on key insights and tools developed within Decision Advisory & Data Insight
•    Lead key internal and external stakeholder discussions to ensure strong engagement and outcome
•    Develop, implement, and track solutions to improve stakeholder’s satisfaction and adoption of developed tools or recommendation

Organization and Operations    

•    Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
•    Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
•    Escalate complex problems to the relevant person to ensure cases/issues are closed properly
•    Perform other duties as requested

People Management    

•    Train junior staff on the different job activities to ensure transfer of know-how, when applicable
•    Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
•    Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details

Communication and Contacs

Education

•  Bachelor’s degree in Computer Science, Data Science, or equivalent is required
•  Master’s degree in Computer Science, Data Science, Business Administration, or equivalent is preferred

Experience

A minimum of 5 years of relevant experience 

Competencies