Senior Project Manager

Date: 24 Feb 2026

Location: Riyadh, SA

Company: Zakat, Tax and Customs Authority

Purpose of Job

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.
They undertake operational activities including assisting in the development of ZATCA IT & Digitization project management framework, guidelines, and governance. Participate in the development of IT & Digitization programs/projects plans based on the collected inputs and business requirements. Contribute in developing vendor evaluation criteria and vendor selection. Participate in risk identifications based on the collected data. Assist in risk identifications, risk assessment, and accordingly the development of mitigation plan based on the collected data. Assist in monitoring vendors performance during IT projects lifecycle. Measure and monitor the actual performance of IT & Digitization programs/ projects against set of KPIs and accordingly generate and communicate progress and performance reports to all stakeholders and assist in communicating and following up the implementation of corrective actions and recommendations.

Job Responsibilities

Project Delivery

•    Develop ZATCA integration delivery management framework, guidelines, governance and tools in line with best practices and ZATCA overall strategy
•    Develop integration project execution strategy, objectives, timeline and budget in line with requirements
•    Participate in the sourcing of needed project service providers  
•    Execute integration project delivery in coordination with internal/ external stakeholders in line with ZATCA project management framework, guidelines, and processes
•    Assess risks caused by project changes, and recommend appropriate corrective actions and solutions

Project Monitoring 

•    Follow-up and track projects’ overall progress and deliverables’ status 
•    Receive and review periodic reports from the PMO team detailing project performance and feedback
•    Develop reports highlighting projects’ progress, milestones, challenges, and lessons learned
•    Communicate results, lesson learned and needed improvement actions to top management and relevant stakeholders and follow-up proper implementation of the corrective actions

Organization and Operations 

•    Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
•    Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
•    Escalate complex problems to the relevant person to ensure cases/issues are closed properly
•    Perform other duties as requested

People Management 

•    Train junior staff on the different job activities to ensure transfer of know-how, when applicable
•    Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
•    Support junior staff or direct reports in order to execute their duties according to set policies and processes

Education

Bachelor’s or Master's degree in Business Administration, or equivalent is required

Experience

A minimum of 2 years of relevant experience 

Competencies

Vendor Management - Developing
Collaboration and Communication - Developing
Professionalism - Developing
Project Management - Proficient
Results Oriented - Developing
IT Compliance - Developing
Customer Focus - Developing
IT Strategy and Architecture - Developing
Enablement of Change and Innovation - Developing
Negotiation and Influence - Proficient