Total Rewards and Talent Management Senior Specialist

Date: 7 May 2025

Location: SA

Company: Zakat, Tax and Customs Authority

Purpose of Job

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including assisting in the development of compensations and benefits and HC documentations.

Job Responsibilities

Compensation and Benefits

•    Conduct research and market salary surveys and identify best practices and trends in the field of pay philosophy and compensation packages, and accordingly identify improvement areas and needed updates 
•    Conduct periodic assessments and analyses of compensation and benefits surveys in the Kingdom to ensure that the ZATCA compensation structure is competitive and in accordance with market rates
•    Perform job evaluation to determine the value of jobs performed within ZATCA and to develop a pay structure 
•    Conduct equity assessments to identify any possible financial impacts on ZACTA
•    Propose a multi-level job grading structure with grade cut-offs and develop basic salary scale as per approved pay philosophy
•    Continuously update ZATCA rewards structure (housing, insurance, plane tickets etc.) and develop short-term and long-term incentive plans in line with the HC strategy and ZATCA strategic aspirations in order to boost employee retention rates 
•    Implement /execute reward decisions based on set policies, grade structures, pay philosophy as well as individual performance outcomes
•    Follow up on the appropriate implementation of ZATCA’s rewards structure, report on disparities encountered during execution, and accordingly make necessary adjustments

HC Documentations

•    Develop new policies and update existing ones as per suggested reviews 
•    Develop new processes and update existing ones to detail and reflect changes in policies 
•    Develop new procedures and forms and update existing ones in line with amendments of policies and procedures
•    Conduct seminars with key stakeholder in order to inform and communicate to them the changes that have taken place in HC policies and processes

Organization and Operations

•    Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
•    Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
•    Escalate complex problems to the relevant person to ensure cases/issues are closed properly
•    Perform other duties as requested

People Management

•    Train junior staff on the different job activities to ensure transfer of know-how, when applicable
•    Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
•    Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details

Communication and Contacs

Education

Bachelor’s degree in Human Resources Management, Business Administration, or equivalent is required

Experience

A minimum of 3 years of relevant experience 

Competencies

Collaboration and Communication - Developing
Rewards Management - Proficient
Professionalism - Developing
Human Capital Strategy - Developing
Career Management - Developing
Learning and Development - Proficient
Results Oriented - Developing
Customer Focus - Developing
Human Capital Program Design - Developing
Enablement of Change and Innovation - Developing